Office Planet news

July 2004

"End users finally get a professional service"

- Office Planet perfects the search for serviced offices-

90% of end users looking for serviced office space start at their web browser and without knowing it end up sending their details to everyone they touch on. The result – they are inundated with calls from 20 or 30 new ‘best friends’ all trying to sell them space with little regard for whether it is suitable or not.

Finally there is a better choice as end users of space can take a trip to Office Planet. Office Planet does not forward details on to a third party until its customer service team has spoken to the end user, giving a free professional advisory service to verify specific needs and select the right buildings.

“Everyone who registers will receive a call from us to properly qualify their needs and be advised as to the right solution for them,” says Chris Hazell, head of customer services at Office Planet. “We will send then their details to only a select few serviced office providers, but we’ll also stay in touch with them right through the whole process to ensure that they get what they are looking for.”

The process of properly qualifying people’s exact requirements ensures a more professional service for both the end user and the provider of serviced office space. Office Planet’s role means a huge time saving on sales calls that just aren’t wanted or needed. Another significant benefit is that Office Planet does not operate hyperlinks or other gadgets that whisk end users’ details far and wide, so they can relax, enter their details and wait in the knowledge they will receive a call to provide professional, focused advice.

“Until now, the end user has a choice of 30 or 40 brokers, who all have the same database of properties and who all automatically forward details without any lead qualification” says Philip Dodson, co-founder of Office Planet. “Our research has also shown that as much as 50% of leads received by serviced office providers are poor quality and don’t match their centres – and that’s without taking into account all the duplicates that come through.

“The good news is that Office Planet now provides a much-needed alternative to how the market has traditionally worked as we aim to match the square peg with the square hole – it’s a groundbreaking move and our success to date speaks volumes. All subscribers need to do is visit www.office-planet.net” concludes Dodson.

The Office Planet websites include www.office-planet.net; www.need-offices.co.uk and www.london-serviced-offices.com.

For press enquiries and a full press pack please call Philip Dodson on 020 7290 1770 or email philip.dodson@office-planet.net or visit the news section on www.office-planet.net.

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